Terms of Service

GENERAL:

We are operating as a 3rd party company and as such, we are not affiliated with any of the network providers, smartphones, cellular device or any other handset manufacturers. All logos, images and trademarks are copyright of their respective owners.

We reserve the right to ch ange these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by these latest terms and conditions.

PRIVACY:

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We will never collect sensitive information about you without your explicit consent. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If you have any questions/comments about privacy, please do not hestiate to contact us.

Please note that we may occasionally we may e-mail promotions and special offers to your e-mail address which you may easily opt out of by sending in an request to exclude you from our mailling list.

OUR SERVICE AND TURNAROUND TIMES:

While most of our services are instant and can be returned in a matter of minutes please note that we do not keep stock of all unlock codes for delivery. There is simply too many codes for us to keep track and handle. This mean in some instances, extreme cases or weekends, we may take up to 72 hrs to find and process your code. You can rest assured that we will do all we can to find your code and fullfill the order as fast as we can but ask for your patience if this should be the case.

While our Remote IMEI Unlock Codes are easy and safe to use, please use at your own risk. We are not liable if you damage your handheld device from improper use.

REFUND POLICY:

In a situation where a code cannot be calculated or found for your mobile device, a refund will be issued.

99% of the time however, a code will be found and it will unlock your device flawlessly. There have been extremely rare instances though that your phone cannot be unlocked by our unlock codes. If that is the case, we will need video proof that shows your device not being able to be unlocked by our codes for a full refund.

Please allow up to 7 days for the refund to show up on your account.