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Support Center

I am receiving a Code Error with the code supplied to me

If you are receiving a Code Error with the supplied Unlock code, please email us at [email protected] with the following information:

1. IMEI number (Press *#06#, please do this again to verify the one supplied by you was correct)

2. Network the phone is currently locked to (Not the network you wish to use it on)

3. Phone Model and Make

4. The Error Message you received when trying to input the code

5. The Message that appears on your phone before you enter the code

*Please be detailed with your error so we can assist you in a fast and efficient manner

I cannot enter the code into my phone

Please refer to this page for Unlocking instructions

If you are following all the instructions and you are not receiving a prompt to enter the code into your phone, you may need to try another sim card. You may also be receiving no prompt because your phone may already be unlocked. If your phone is already unlocked, it will not prompt you again to enter the code. You may contact at [email protected] if you are still having issues.

I can make Calls and Text but I’m not getting Internet Service.

In this case you will need to adjust what’s called the APN settings. The APN settings vary depending on the service provider you are trying to use. Please contact your service provider and they can assist you setting this up. There is no separate unlock for data or internet. If you can call or text, your phone’s network is fully unlocked. Also keep in mind, if your phone cannot use BBM, or other Blackberry services, Black devices need a special “Blackberry Dataplan” which you can get from your service provider

My Phone is asking for the “PUK” or “Security Pin” or “Password”

If your phone is asking for one of the above, it is the Simcard personal password or phone security password NOT the Network Lock which we provide for you. You can contact your service provider for this. Once you bypass this, you can use the Network Unlock Code provided by us.

My Phone said “Lock Successful” and it seems unlocked, but I am not getting signal with the phone

Keep in mind we ask you to check with your service provider to check if your phone will be compatible with their network after unlocking. Not all unlocked phones will be compatible with any Network.

However, if you have made sure your unlocked phone will be compatible with the network, and you are still not getting any signal try:

– Pulling the battery for 5 seconds and restarting the phone (Signal may take a few minutes to pick up the new network)
– Go to manage connection or mobile network settings, make sure “airplane mode” is turned off, and your network selection is set to automatic.
– If your phone has dual mode (CDMA and GSM) make sure GSM Mode is switched on.

The Model or Network I am trying to unlock is not listed on your Website

Please just shoot us an email at [email protected] and we will be happy to let you know if we are able to unlock a particular model or network that is not listed on our website

cellunlocker

July 09, 2016 05:27 pm

please check your order is completed now

cellunlocker

July 09, 2016 05:24 pm

the variation is under "Xperia M2 D2303" please check

cellunlocker

July 08, 2016 12:00 am

hello order is completed please check thanks

cellunlocker

July 07, 2016 11:59 pm

sorry not at this time

Kenya Soft

July 07, 2016 04:59 pm

Do you offer services for checking iPhone carrier

cellunlocker

July 04, 2016 10:07 pm

what network is it locked to?

cellunlocker

July 04, 2016 10:06 pm

hello you can just select LG Stylo for the model

cellunlocker

July 04, 2016 09:59 pm

hi there your order should be completed, please check your email thanks

cellunlocker

July 04, 2016 09:58 pm

hi there please email [email protected] with correct info thanks

tchaiene

July 04, 2016 01:20 pm

Hi, i gave a wrong email to receive the code, how do i fix that?

Dan

July 04, 2016 05:10 am

hi there, been waiting for my unlock code for over 5 hours now ? any reason for the delay?

cellunlocker

June 30, 2016 12:39 am

what is your order ID? we apologize for the delay

cellunlocker

June 30, 2016 12:05 am

sorry not at this time as they are not a GSM carrier

Drew Boyer

June 29, 2016 01:45 am

can you unlock consumer cellular phones?

cellunlocker

June 14, 2016 10:00 pm

order is completed please check email thanks!

cellunlocker

June 13, 2016 09:14 pm

what is your order ID? we will look into this asap

cellunlocker

June 13, 2016 09:06 pm

yes our server is processing codes 24/7

cellunlocker

June 10, 2016 08:18 pm

hello what is your order ID?

David Dee

June 10, 2016 04:57 pm

Hi, can you please verify the code that I order, I order it this morning around 7am..thanks

cellunlocker

June 03, 2016 04:14 pm

please email [email protected] we may have a solution now

cellunlocker

May 31, 2016 06:50 pm

yes we can! its 24.99 usd, place your order here: http://www.cellunlocker.net/un...

same day service

cellunlocker

April 26, 2016 04:41 pm

We apologize but if the network you are trying to unlock is not listed, we cannot unlock it at this time. Please check in a couple weeks are our services are constantly updated.

Thank you

Vagabundo23

April 26, 2016 11:18 am

I have an iPhone 6 Plus with claro Puerto Rico. Can you unlock this brand to?

cellunlocker

February 17, 2016 05:32 pm

We apologize but if the network you are trying to unlock is not listed, we cannot unlock it at this time. Please check in a couple weeks are our services are constantly updated.

Thank you

johl

February 17, 2016 04:16 pm

Hi I have IPhone 5s brand new with straight talk
Can you guys unlock it ? if yes what would be the cost ?

cellunlocker

December 27, 2015 07:16 pm

Unfortunately we do not support US Cellular devices at this time.

Thank you

Yauheny

December 24, 2015 06:43 am

Hey, you can unlock the Samsung Galaxy SM-N910R4 [US Cellular]

Patrick J Siimms

November 12, 2015 04:13 am

When will u be able to unlock videotron iPhones

cellunlocker

November 01, 2015 07:10 pm

We apologize but if the network you are trying to unlock is not listed, we cannot unlock it at this time. Please check in a couple weeks are our services are constantly updated.

Thank you

lll

October 31, 2015 04:27 pm

how to unlock lumia 530 that has not registred to the vebside? how to get code?

cellunlocker

October 25, 2015 06:10 pm

We apologize but if the network you are trying to unlock is not listed, we cannot unlock it at this time. Please check in a couple weeks are our services are constantly updated.

Thank you

Hiru

October 24, 2015 08:38 am

Hi, how much to unlock a Nokia N86 from India ? Thank you

cellunlocker

October 23, 2015 04:38 pm

That means the phone is unlocked.

Thank you

Shawn Woods

October 21, 2015 08:23 pm

i have a g vista from A-tt i used the code but it just says your phone is not personalized

cellunlocker

September 02, 2015 04:59 pm

We apologize but the device you are trying to unlock is not a GSM device, so it cannot be unlocked to be used on other GSM networks.

Thank you.

cellunlocker

September 02, 2015 04:59 pm

We apologize but the device you are trying to unlock is not a GSM device, so it cannot be unlocked to be used on other GSM networks.

Thank you.

Chris Hardin

September 01, 2015 10:20 pm

i have a samsung galaxy s2 from boost can it be unlocked

oladeji ibitoye

September 01, 2015 09:38 am

Hi,

Can you unlock a Samsung Galaxy Tab SCH-I800 2GB from Verizon? If so, how much will it cost?

cellunlocker

August 17, 2015 04:43 pm

We apologize but the device you are trying to unlock is not a GSM device, so it cannot be unlocked to be used on other GSM networks.

Thank you.

Joe Raniewicz

August 16, 2015 04:39 am

Can u unlock us cellular galaxy s5 sm-900r4

cellunlocker

July 22, 2015 09:54 pm

We permanently (factory) unlock Sprint iPhones for international use only.
Thank you

JEFF

July 22, 2015 09:05 pm

i want to unlock my Sprint iphone 6 but i heard there are two type of unlock.
permanent and temporal so i want to ask which of them do u provide

cellunlocker

June 30, 2015 04:44 pm

The cost to unlock is $19.99 USD and takes 1-24 hours.

Thank you

Ken

June 30, 2015 01:42 pm

How much is unlocking Samsung Galaxy s6 locked Telus?

cellunlocker

June 10, 2015 05:06 pm

Sprint is incompatible with GSM devices.

Thank you

Roberto Escobar

June 10, 2015 04:43 pm

If I put a sprint sim card into a iphone 6 att thats been unlocked by you guys will it work

cellunlocker

May 24, 2015 06:16 pm

Please contact your service provider for the PUK code

Thank you

Maggie Mackey

May 24, 2015 01:12 am

If it asks for my PUK code, do I obtain that from my original SIM card carrier company or from the new SIM card carrier company that is currently placed in the phone?

cellunlocker

May 07, 2015 04:48 pm

Unfortunately this device from AT&T is not compatible with Verizon.

Thank you

cellunlocker

April 19, 2015 06:07 pm

The cost to unlockm is $19.99 USD and takes 1-2 business days to process. You can place your order here: http://www.cellunlocker.net/sa...

Thank you

Code Lookup

CHECK PRICING and do a free Cell Unlock code look up now!

START HERE by selecting your make below

 


Step 1

Check your Cell Unlock code availability

We quickly scan our IMEI databases to see if a code is available for your device.

This search is completely free and anonymous!

Press *#06# on your device to get the IMEI number.

Step 2

We need your contact information

Your information will be strictly used to deliver the code and instructions to the email address you specify once your order is complete.

Step 3

Review your order and payment

Once you have finalized and checked that all the information is correct you will be transferred to Paypal's secure payment gateway.

Step 4

Receive your Cell Unlock unlock code

Upon receiving your order and payment we will immediately begin processing your code request.

You will receive an e-mail with detailed instructions on how to unlock your device!

That's it!

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