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Resolving the ‘Unable to Activate eSIM’ Issue on iPhones

CellUnlocker How Tos
By Charlie Yu3:06 pm July 11, 2023

In the era of digital connectivity, our smartphones have become more than just communication devices. They are our lifelines to the world, our personal assistants, and our entertainment hubs. Among these, iPhones stand out for their sleek design, innovative features, and seamless user experience. However, like any other technology, they are not immune to issues. One such common issue that iPhone users often encounter is the ‘Unable to Activate eSIM’ message. This blog post aims to provide a comprehensive guide on how to resolve this issue, ensuring you can enjoy uninterrupted connectivity on your iPhone.

Understanding the ‘Unable to Activate eSIM’ Issue

Before we delve into the resolution process, it’s crucial to understand what the ‘Unable to Activate eSIM’ message signifies. eSIM, or embedded SIM, is a digital SIM that allows you to activate a cellular plan without having to use a physical SIM card. When you encounter the ‘Unable to Activate eSIM’ message, it means that your iPhone is unable to establish a network connection using the eSIM. This could be due to various reasons, such as network restrictions, software glitches, or issues with the eSIM profile.

Step-by-Step Guide to Fix the ‘Unable to Activate eSIM’ Issue

Step 1: Check the Network Lock Status

The first step in resolving the ‘Unable to Activate eSIM’ issue is to check whether your iPhone is network locked. A network-locked iPhone is restricted to a specific carrier, and you won’t be able to use other networks on it. You can check the network lock status by going to ‘Settings’ > ‘General’ > ‘About’. If your iPhone is network locked, you’ll need to unlock it before you can activate the eSIM.

Step 2: Request a Network Unlock

You can request a network unlock from your original carrier. However, this might not always be possible, especially if you’ve purchased your iPhone from a third-party seller or if you’re still under contract with your carrier. In such cases, you can use a third-party unlocking service. These services can unlock your iPhone for a fee, allowing you to use any network on it.

Step 3: Set Up Cellular Settings

Once your iPhone is unlocked, you can proceed to set up the cellular settings. Go to ‘Settings’ > ‘Cellular’ > ‘Add Cellular Plan’. Then, use your iPhone to scan the QR code provided by your carrier. If you don’t have a QR code, you can manually enter the information provided by your carrier.

Troubleshooting Post-Unlocking Issues

Even after unlocking your iPhone, you might encounter issues such as not being able to connect to the network or use data. Here are some troubleshooting tips:

  1. Restart your iPhone: This can often resolve minor software glitches that might be preventing your iPhone from connecting to the network.
  2. Check your Cellular Settings: Ensure that your cellular settings are correctly configured. You can do this by going to ‘Settings’ > ‘Cellular’ > ‘Cellular Data Options’ > ‘Voice & Data’.
  3. Contact your Carrier: If you’re still unable to connect to the network or use data, it might be an issue with your carrier. Contact your carrier’s customer service for assistance.


Resolving the ‘Unable to Activate eSIM’ issue on your iPhone might seem daunting, but with the right guidance, it’s a straightforward process. Remember, the key is to ensure that your iPhone is not network locked. If it is, you’ll need to unlock it before you can activate the eSIM. And even after unlocking, you might encounter some issues, but with a bit

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